1. What isn’t covered by the warranty?
Purchases from other platform other than Amazon
Purchases from unauthorized resellers
Improperly operated devices
Lost or stolen products
Purchases made over 18 months ago (unless otherwise stated)
Non quality-related issues (after 30 days of purchase)
2. When does the warranty begin?
It begins the day you place your order.
3. How do I claim the warranty?
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at firstname.lastname@example.org
4. What is a valid proof of purchase?
An Amazon order number username for a purchase made through FITBEASTDirect
5. Will the warranty be renewed if my product is replaced?
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.